Frequently Asked Questions
Everything you need to know to stay stylish and satisfied.
How do I determine my correct size?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is the Mat Up! return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to start your request.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and are calculated at checkout.
How should I care for my Mat Up! apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry, or following the specific care instructions on the inner label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.